FAQ

Clean Keepers provides professional biohazard and specialty cleanup services for homes, businesses, vehicles, industrial properties, public spaces, and government facilities.

Our services include biohazard cleanup, crime scene cleanup, homicide and suicide cleanup, unattended death cleanup, blood cleanup, hoarding cleanup, animal waste cleanup, homeless encampment cleanup, methamphetamine contamination cleanup, infectious disease decontamination, odor removal, pet odor removal, cigarette smoke removal, indoor air quality management, traffic accident cleanup, fingerprint dust cleanup, tear gas cleanup, automobile cleaning, and specialized services for police departments, commercial properties, and government agencies.

Yes. Clean Keepers is available 24/7 for emergencies and time-sensitive cleanup situations. Biohazards and hazardous contaminants can create health risks or spread to unaffected areas, so contacting a professional as soon as possible is recommended.

When you call, our team will gather information about the situation, explain immediate safety precautions, and coordinate the appropriate response.

Keep people and pets away from the affected area and avoid touching, moving, sweeping, vacuuming, or attempting to clean contaminated materials. Do not use household cleaners on blood, bodily fluids, drug residue, tear gas, animal waste, or other possible biohazards.

When possible, close the door to the affected room and turn off fans or equipment that could circulate contaminated dust or airborne particles. Our team can provide situation-specific instructions during your initial call.

Blood, bodily fluids, human or animal waste, infectious materials, drug residue, and other contaminants may expose you to pathogens, hazardous chemicals, sharp objects, or airborne particles. Contamination can also travel beneath flooring, into porous materials, behind walls, or through ventilation systems.

Professional remediation involves protective equipment, specialized cleaning products, containment procedures, proper waste handling, and detailed inspection methods that are not part of ordinary household cleaning.

Every project begins with an assessment of the affected area and the potential hazards present. The team then develops a cleanup plan based on the type of contamination, the materials affected, and the condition of the property.

Depending on the situation, the process may include securing and containing the area, removing contaminated materials, cleaning and disinfecting surfaces, treating odors, filtering the air, safely packaging regulated waste, and inspecting the area after remediation. The exact process will be customized to the property and incident.

Odor treatment is included when odors are connected to the contamination being remediated. Clean Keepers addresses the source of the odor rather than simply covering it with fragrance.
Treatment may involve removing affected porous materials, cleaning contaminated surfaces, neutralizing odor-causing particles, and using specialized deodorization or air-treatment equipment. Separate odor-removal services are also available for pet odors, cigarette smoke, decomposition, animal waste, hoarding conditions, and other persistent smells.

Yes. Clean Keepers serves homeowners, renters, landlords, property managers, real estate professionals, businesses, industrial facilities, law enforcement departments, municipalities, and other government organizations.

The cleanup plan can be adapted to occupied homes, vacant properties, offices, retail locations, warehouses, vehicles, outdoor areas, public spaces, and facilities with operational or regulatory requirements.

Yes. Clean Keepers understands that many cleanup situations are private, emotional, or sensitive. Our team treats your property and personal information with respect and communicates only with the individuals or organizations authorized to be involved.

We work to complete each project professionally and with as little disruption as reasonably possible. Specific privacy, access, or scheduling concerns can be discussed during the consultation.

The timeframe depends on the size of the affected area, the type and extent of contamination, how long the contamination has been present, the materials involved, and whether structural materials must be removed.

Some localized cleanups may be completed relatively quickly, while extensive hoarding, decomposition, smoke, drug contamination, encampment, or commercial projects may require additional time. After evaluating the site, the team can provide a clearer explanation of the expected scope and schedule.

Cleanup costs vary because every property and contamination event is different. Pricing may be affected by the size of the area, the level of risk, the amount of material requiring removal, labor and equipment needs, waste-disposal requirements, and the restoration work involved.

Clean Keepers offers a free consultation so the situation can be reviewed before recommendations and pricing are provided. Photos and details submitted through the website may also help the team understand the initial scope.

Some homeowners, commercial property, vehicle, or other insurance policies may cover eligible cleanup expenses, depending on the event and the terms of the policy. Coverage is determined by the insurance provider and cannot be guaranteed before the claim is reviewed.

Clean Keepers works with major insurance providers and can help customers document the loss and navigate the claims process. You should also contact your insurer promptly to confirm your coverage, deductible, exclusions, and claim requirements.

Clean Keepers serves Fort Myers and communities throughout Southwest Florida, including Cape Coral, Estero, Bonita Springs, Naples, Punta Gorda, and Lehigh Acres.

To request help, call Clean Keepers or submit the consultation form on the website. Provide your contact information, property location, type of service needed, and a brief description of the situation. You may also upload photos when it is safe to take them. A team member will review the information, answer your questions, and explain the next steps.